Specsavers Opticians Colchester

HORRIBLE PLACE, STAFF NOT HELPFUL!!!! TIMEWASTERS, NOT SPECSAVERS

Great service. Professional. Little rushed on the frame picking side thou, dependent on who u get. Suggestion: see Hayley, she really gives you the time and support needed for first timers needing glasses (especially children/teens)

So polite and kind as always. Lisa was exceptional and made the whole experience as enjoyable as possible!

Good service so far even though they are always extremely busy. Now that's the true test of service.

A bit of a wait. But very thorough

Very crowded, waited 30 mins for someone to assist us and also eye test appointments can only be booked as far as one month from the time you visit. Disappointed.

Very rude and aggressive manager/owner, could learn a thing or two by attending the customer service course I just attended. Specsavers head office/customer care have not replied to my emails or given me the follow up call I was promised.
Have since visited Clacton Specsavers, where I can still get great prices, but do not have to fore go customer service! A more professional and totally more enjoyable experience.

Colin and his team are great, and will go out of their way to help. Awesome.