Wilberforce Pharmacy

Went to get my ears syringe, yesterday it said on window from 10 pounds had it done and she said that it is 50 pounds ,she didn't tell me before I had them done how much it would be, think this is wrong practice Be careful if you go

Just rang and spoke to a very rude ignorant man on the telephone trying to book re delivery of a prescription being told I wasn’t home when it was firstly delivered when there was no first attempt! Avoid like the plague this man seriously needs to go on a customer service course!

The worst experience I have had in a pharmacy! Ignorant staff who didn’t even acknowledge waiting customers, no proper advice given. Then on asking for a product on the minor ailments service I was told it would take half an hour to register and give the product!
Working in pharmacy myself I know this is clearly untrue, just lazy or incompetent staff! Will never use again!

Absolutely disgraceful service. Avoid at all costs!! Paid £199 for a covid pcr test. Same day results promised, no results received. I will now miss my flight. Beginning to think their covid tests are a SCAM.

A little about the service received: Arrived at the pharmacy at 9:30am for my covid test appointment having travelled 40 minutes. Huge queue of addicts waiting for their Methadone. Told by the one pharmacist on duty to wait. Waited patiently. At least 8 people in the small pharmacy shop without masks on which is currently illegal. Having waited patiently for half an hour, I ask again for the test. Finally the pharmacist calls me into the small room and hands me forms to fill in. Room completely unsanitary with methadone (green liquid) on the table. I have to take covid test alone, unsupervised as the pharmacist serves further customers. I was promised results by 6pm (end of the day). No results came. Can’t get hold of the pharmacy and they are closed tomorrow. ABSOLUTELY AWFUL!