Akt Consultancy - Frome Ltd

I have 24 years experience working at Lloyds Bank covering Customer Experience and Process Improvement

I have 24 years experience working at Lloyds Bank; over the last few roles I have looked very much at the customer; dealing with their journey through change and how it can be made as seamless and problem free as possible through communication. Leading projects with my Sigma Green Belt and Lean Basic qualifications and finally managing the complaints process for Business customers. I would very much like to help your business in these areas. Please contact me so we can discuss this further