Soakology

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: -
Sunday: -

About Soakology

Soakology- the science of bathrooms.

Soakology Description

Soakology launched in March 2013 with a vision of creating the ultimate collection of beautiful products at prices that are kinder on the bank balance.

Service

Our Customer Service Advisors are knowledgeable and always happy to help with any questions or advice you may need.
We understand that without the showrooms we have a more important job to do.
Our deliveries are always at a time that is convenient for you.
We are happy to offer a full refund for any unwanted products within 7 days of delivery.
All customer feedback is read and listened to, and we always take the appropriate action where necessary.

Products

At Soakology we are passionate about what we sell, which is why we only retail our own branded products and those from carefully selected manufacturers.
High quality designs and functionality are at the heart of every product and our ranges come from the best craftsmen and manufacturers, often these are the same people that make the products for high end bathroom brands.
If that isn't enough for you, we don't have large showrooms so we can offer prices that are more competitive than the high street retailers.

Reviews

User

We are in love with this monochrome bathroom created by our customer @home_at_no26 The standard classical feet in black add a contemporary twist to the traditional style of the Burlington Hampton Shower Bath ­¤śŹ #soakology #customerstyle #bathroominspo #bathroomdesign #monochrome #burlingtonbathrooms #hampton #showerbath #bathroomsale

User

Kohler may have a voice activated mirror out now but before you spend the $999 on the latest tech check out our Soakology mirrors currently in the winter sale at smashing prices! https://www.soakology.co.uk/ŌĆ”/soakology -ŌĆ”/soakology-mirrors/? https://www.cnet.com/ŌĆ”/speak-shower-and -shave-kohler-bringŌĆ”/

User

Soakology taps are flying of the shelves during the winter sale - absolute bargains but only while stocks last - grab yours before they run out....no pun intended! https://www.soakology.co.uk/bŌĆ”/soakolog y-2-3/soakology-taps/?

User

On now and only while stocks last our Winter Sale is 'filled' with bargains - don't miss out! https://www.soakology.co.uk/sale/

User

There are some amazing offers in our New Year, New Bathroom winter sale - don't miss out on the great deals to be had especially on freestanding baths! Available while stocks last. https://www.soakology.co.uk/baths/freesta nding-baths/

User

Are you a morning or night showerer? Or both? https://www.nytimes.com/ŌĆ”/22/wŌĆ”/showe ring-morning-night.html Either way we have a shower to suit! ­¤Æ” https://www.soakology.co.uk/showers/showe r-sets/

User

Soakology Christmas opening hours:
Open until 4.30 pm Friday 22nd December Open as usual again at 9 am on Wednesday 27th December
... Merry Christmas from the Soakology team!
See More

User

Notice how many freestanding baths there are in these 'best' in the world bathrooms. We can help you create one of your very own 'best in the world' bathrooms with our huge selection of beautiful soaking tubs #promotingsoaking https://www.soakology.co.uk/baths/freesta nding-baths/
https://homes.nine.com.au/ŌĆ”/best-hotel- bathrooms-in-the-worŌĆ”

User

Apparently the best public bathroom in America wins the award because it's got a shark tank! We'd prefer to see one of our mirrors up there instead - https://www.soakology.co.uk/ŌĆ”/soakology -ŌĆ”/soakology-mirrors/ #promotingsoaking (but not in the shark tank!)
http://www.fox13news.com/ŌĆ”/best-bathroo m-in-america-has-a-sŌĆ”

User

Google - you've done the BMW bath - what about this bath as a plane, a glider, a sleigh or a hovercraft? We are awaiting your call. #promotingsoaking
https://www.soakology.co.uk/soakology-lea mington-1700mm-slŌĆ”/

User

A BMW bath - amazing - hey Google as 'the' bathing experts we would love to be sponsored to make some cool and funky bathtub related constructions! #promotingsoaking
http://wonderfulengineering.com/google-sp onsors-mad-projecŌĆ”/

User

We are thinking about entering the Canadian bath race and this bath would work on several levels - it's a bateau (french for boat) bath, it's got a lovely shape for gliding through the water only one problem - it's made of cast iron and weighs over 200Kgs so...maybe not! It would still look great in a sumptuous bathroom though. #promotingsoaking
https://www.soakology.co.uk/soakology-hou ghton-cast-iron-bŌĆ”/

User

Great news for bathing experts like us even though it might be in Canada! #promotingsoaking wherever it may be! https://globalnews.ca/news/3871978/bathtu b-races-vancouver/

User

This is the bath that we would love to see in the #imacelebrity jungle. A perfect double ended delight! #promotingsoaking
https://www.soakology.co.uk/soakology-ash bourne-double-endŌĆ”/

User

Oh dear....if only #imacelebrity asked us, the bathing experts, we could have told them to install a double ended bath... for two ­¤śē... rather than the single ended model we saw in the camp #promotingsoaking
http://metro.co.uk/ŌĆ”/theres-going-to-be -a-bath-tub-in-the-ŌĆ”/

User

Garden baths (tubs) are becoming popular and as it's good for you and we are the bathing experts, we want to see the same trend in GB - so join us in #promotingsoaking and share.
https://www.realtor.com/ŌĆ”/home-improvŌĆ ”/what-is-a-garden-tub/

User

Shout out to Hotels and B&B's - customers are becoming more demanding about their bathrooms and we are here to help! From showers to tubs we are the bathroom experts. #promotingsoaking
http://www.wbir.com/ŌĆ”/465-682bfe1b-c8c1 -4d98-bdcf-782ec157bŌĆ”

User

That's it - the extended Bathroom Brands sale ends tomorrow - It's not too late to find a super deal to give your bathroom that pre-Christmas makeover!
https://www.soakology.co.uk/burlington-sa le/

User

A bath with no water - pardon?! Sounds very interesting but as the bath experts we are here to promote a good soak! #promotingsoaking
http://www.scmp.com/ŌĆ”/antidote-stress-s ink-hong-kong-gong-bŌĆ”

User

recently won a competition to win one of soakology's bathroom books. it looks brilliant and can't wait to have a read. thanks so much xx

User

This is one of the best and most efficient company I have ordered from. I am doing huge renovation project and almost used most big bathroom supplier on internet but Soakogy are proved to be the best to order.

Dave was great help and responded my query very quickly.

Highly recommend this website and will certainly use again in future.

User

Soakology products are brilliant and unique.

We refurbished our bathrooms with their amazing mirror and cabinet products and as well everyone complimenting us on them, the quality is great and their customer service has been very friendly and smooth where other companies would have been difficult.

It has been a pleasure buying with them and discussing with a human being over the phone.

Their prices are very competitive and i will be buying from them again in the future.

User

Really excellent products and service. I don't often write these reviews, but in this case I think credit is due. Intelligent, friendly staff go out of their way to help. I got everything I could for my new bathroom from Soakology and I'm delighted I did so. The prices are also very competitive. Another 2 bathroom projects in the pipeline and Soakology will be my go-to choice wherever possible.

User

Just had a new bathroom fitted. Bought everything from soakology. So so pleased with it! Customer service before purchase was second to none, delivery service excellent and products are very good quality. Excellent value for money! Would highly recommend this company.

User

Just got my bath, toilet and other bits and bobs delivered. Just want to say thank you for such a quick service and great help from staff when I called. Had a nightmare with another bathroom supplier and you came to the rescue. My bathroom installers where booked waiting for the bath to arrive and it arrived early. Thanks Soakology love the bath design. Will order more from the website and will recommend you to others. :)

User

Im sorry but you can not sit on a toilet that hovers above the ground and allows you can look out to sea !



User

I'm incredibly impressed that a real person read my order thoroughly and contacted me to check whether I had forgotten items (a pan to go with the cistern). I hadn't but if I had, this attentive service would have saved me a lot of wasted time and hassle. Excellent service :)

User

I can thoroughly recommend Soakology! I have just completed my fifth purchase with them. I personally find the chat function on their website excellent, they also respond quickly and offer help and suggestions. The products I have found to all be of a high quality and I look forward to receiving my most recent purchase.

User

I bought Soakology Ice sink and am delighted with it. Very impressed with the customer service as well, both before and after purchase. Very helpful and friendly.

User

Fantastic service! Soakology have really helped make our bathroom renovation go smoothly, unlike refurbishing the rest of the house. We will no doubt be back when we get around to refitting our cloakroom and ensuite bathroom. Mrs E. Fitzgerald

User

Excellent quality bath which we are so so happy with. Our plug was a little chipped but the customer aftercare has been so good we received a new one in the post within a few days and they even took care of the postage for us. Very impressed with all of the customer service side of things, would definitely recommend to friends and family!

User

Excellent customer service from Rob. Bath great, very pleased.Thank you

User

Absolutely over the moon with Soakology.

We recently purchased a large quantity of goods from Soakology to completely revamp our bathroom, this order included a carronite bath, upon receiving the goods we noticed the corner of the bath was damaged, called soakology and was put through to a lovely young lady called Kathryn and explained the situation and they replaced the bath free of charge, excellent customer service.

User

We spent ┬Ż2,100 on a bathroom suite with Soakology. My builder and I were advised by them, on the speaker-phone, to buy a right-hand bath for our right hand corner, when, in fact, we needed a left-hand one. Soakology subsequently said if they had advised us to order the wrong bath, it would of been based on the information we gave to the sales rep and how she interpreted this. I suggested they listened to the tape to proove it was not our fault but was informed they don't tape calls so there was no way to definitively ascertain liability. We agreed to pay half their collection and delivery costs (┬Ż84.60) as we urgently needed that particular bath. On the Thursday of delivery, we were promised the new bath the following Monday, then Tuesday and it finally arrived on Wednesday, 6 days after the original delivery so it significantly held up our works. We had paid ┬Ż20 for a morning delivery originally but it arrived at 3pm, which I assume is the courier service's fault. Soakology refunded the ┬Ż20 delivery charge a week later. The experience was upsetting and frustrating at the time but I'm over it now and the quality of the Burlington suite is very nice indeed!

User

**Since writing this review, Soakology immediately got in touch with me and resolved the issue. I was pleased that the problem was rectified quickly, but think it shouldn't take a Facebook post to do this. I think Soakology should review its 'standard responses' to provide the best customer service it can to all customers, and manage expectations appropriately.**





I feel really let down by Soakology. Upon installing this ┬Ż250 tap, we realised it was defective - as illustrated in the video (see visitor posts) have informed Soakology, only to be told that we should apply a sealer (slightly patronising as we had a professional plumber install this, and so obviously used the appropriate materials!). If this doesn't work (it hasn't!), I was told I could send the faulty item back to them - at my own cost - and wait up to 28 days for them to investigate the fault. If they are happy that what the plumber is saying is correct (i.e. The tap is faulty!) they'll arrange for another one to come out to us. 28 days!!!! The tap is a luxury item, and this substandard level of customer service is beyond irritating! I have never experienced this before with any goods purchased online, and was expecting for them to send a replacement immediately, and arrange for collection of the faulty item. I just don't understand it! Shocking!

More about Soakology

Soakology is located at Unit 5 Brassmill Enterprise Centre, BA1 3JN Bath, Somerset
03300 882 803
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: -
Sunday: -
https://www.soakology.co.uk